Ascott Star Rewards: Book,Stay

3.6
321 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Unlock exclusive offers and the best accommodation deals when you book direct with Ascott Star Rewards (ASR), Ascott’s loyalty programme.

Book your Stay at Destinations around the World
With the Ascott Star Rewards mobile app, select from over 400 participating properties spanning 14 brands across more than 120 cities for your upcoming stay. What’s more, access the latest travel inspirations to plan ahead for your next adventure.

Participating Brands
Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello.

Exclusive Deals and Offers
Be amongst the first to experience our newest properties with opening offers, app exclusive deals and stay vouchers; whilst earning reward points for all eligible stays.

Manage your Loyalty Membership
Seamlessly navigate your loyalty membership, keep track of upcoming stays and effortlessly manage reservations and stay preferences.

Convenience on the Go
Check-in on your mobile while on the go, and activate your mobile room key for access to your accommodation and facilities within the property.

Chat with Us
Connect with us via mobile chat or engage with like-minded residents during your stay.

Download now to Stay Rewarded."
FEATURES
• Find out about the latest promotions and deals for your business and leisure travels
• Book and manage your reservations easily on the app
• View your ASR membership tier status, point balance, account history and more
• Enjoy greater convenience with app features such as mobile check-in, check-out, in-stay requests and more

Not an ASR member? Sign up via the app to book, earn and redeem ASR points for your stays.
Updated on
Jun 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
314 reviews
mama ambe
May 9, 2024
Couldn't sign up. Always say that something is wrong. Not a user-friendly app? Even only for signing up so difficult!
Did you find this helpful?
The Ascott Limited
May 17, 2024
We’re sorry to hear about the experience you’ve encountered. To help us better understand and address the issue you faced during sign up, please share your experience with us at feedback.app@the-ascott.com, including your device type and phone version. We look forward to your response!
A W
June 20, 2024
Horrible app. Can't retrieve booking details. Ended ip having to go to reception anyway.
Did you find this helpful?
The Ascott Limited
June 21, 2024
We sincerely apologize for any inconvenience caused. To assist you better, please share your experience with us at feedback.app@the-ascott.com, including your device type, phone version, and membership number. We look forward to your response!
Nabil Simatupang
June 14, 2024
Can you fix this app, why is there a recaptcha but nothing pops up and I can't sign in the app
Did you find this helpful?
The Ascott Limited
June 18, 2024
We sincerely apologize for any inconvenience caused. To assist you better, please share your experience with us at feedback.app@the-ascott.com, including your device type, phone version, and membership number. We look forward to your response!

What's new

Discover ASR app is now Ascott Star Rewards - same great features, new name, download today for exclusive benefits!

What's New
- Performance improvements and bug fixes for a smoother, quicker app experience
- Update today to explore the enhanced Ascott Star Rewards
- Enjoy silver tier ugrade on first your login to our App