
A Google user
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The app doesn't seem to work well with android devices only with iPhones. The way I got my note 9 to work with it was to put it in airplane mode or disable the data and it allows me to connect properly including viewing the camera. I couldn't do that with my data on that's the current way I use it for now.
2 people found this review helpful
THINKWARE
December 6, 2018
HI Erik,
We are aware of this issue with the Android Note 9 Phones, and are working on resolving this. Until then insure your Smart Networking Switch is Disabled. Please contact us by Email: support@thinkware.com Phone: 1-844-865-9273

A
As others have said, nice hardware incredibly poor software. Live view refuses to work on my Pixel 4 yet works on an ages old iPhone 4S. The direct wifi connection is clunky as well as the rest of the features of the app. The hotspot setup is even worse, you have to "X" out the screen to get it to work? Why does my phone need hotspot capability just to program in a DIFFERENT internet connection? It makes no sense. This app needs to be rebuilt from the ground up.
17 people found this review helpful

Matt Birk
Application force quits constantly, can't change settings unless in the car and connected. Should be able to queue up settings for next time it's connected. Are videos supposed to upload to the cloud while connected to hotspot because I can only watch them when sitting in the car, but the cam always connects to my hotspot spot. Camera is nice, all is worthless.
10 people found this review helpful