Tookan Agent

JUNGLEWORKS PRIVATE LIMITED

About this app

Tookan is an off-the-shelf solution to manage and track, field workforces that enable on-demand deliveries, at-home services and on-street customer acquisition. Businesses will need to create an account on www.TookanApp.com to get started.

Using the Tookan App, fleet members will never have to call the manager again to get the delivery information or to provide their status. The App does it all, automatically.

This app allows fleet members to:
» Get a birds eye view of all the assigned tasks.
» View customer details and call/ message them with just one tap.
» Get the directions and the optimized path to your destination.
» Get the customer signature, notes and take up to 3 images as a proof of delivery.
» Automatically update the customer when you start or finish a task.

How do fleets get started?

» Get the credentials via SMS & email when a manager adds you to the Tookan Dashboard.
» Get the tasks, once you have registered and logged in to the Tookan App.

What's new in v3?

» Completely redesigned user interface
» One tap switch between map view and task view
» Get an arial view of all tasks on the map
» Updated notifications view
» Support for custom notifications
» Switch between dark & light map modes
» Support to create tasks with multiple stops directly from the app
» Support for Hippo chat addon
» Added support for taxi flow
» Revamped calendar screen which shows pending tasks

For latest updates, follow us on
www.twitter.com/TookanApp
www.facebook.com/TookanApp

Disclaimer:Tookan App uses GPS co-ordinates in order to track the location. We have designed the App to limit the GPS usage, however high usage of the App may drain the battery.

Ratings and reviews

I have been using Tookan for almost 12 months now and I don't understand why they have a calendar view and not a recent tasks view (i.e. last 6,12, or 24 hours). If a task comes at 12:00 am, the agent must know that he/she needs to update the calendar view to view the task. There is no indication that the task is in the next day's calendar view. This has caused us many negative customer reviews. This is REALLY horrible UX.

This new update is terrible. I now have to tap each individual job to get the job info where it used to just display it. Also after looking at a job whenpushing the back button the page goes all the way to the top so I have to scroll thru everything again. This app could be so good if the creators actually listened to users feedback.

WHY does it start alerting me when I'm ALREADY in a delivery?? I contacted the employer & they didn't send me any new orders. It alerts 3-5min AFTER I accept & am using navigation to get there & the ONLY way to turn it off is leave the map & lose navigation so I have to listen to the OBNOXIOUS ringing the WHOLE drive! Awful! & it enters the WRONG address on Maps! Twice in the 2 days I've used it it brought me to neighbors house!! Bad!!! My employer uses it so I have no choice, unfortunately