Sam by UCM

UCM Digital Health

About this app

Sam by UCM Digital Health delivers an end-to-end healthcare solution that combines a digital front door platform with a 24/7 telehealth treat, triage and navigation service – designed to lower costs, improve outcomes and provide a better patient experience.

More than a “digital front door,” UCM brings together clinical expertise, advanced technology and compassionate care to offer powerful advantages for insurers, employers, patients and providers.

Ratings and reviews

Great concept. Earlier version was better. Paid when I called, not billed. My wife set up an account first so when I need them they call her phone instead of mine for some reason. I've called and had it fixed or so I thought but so far they still call her when I submit a request. When they say they're going to send you a doctor's note you have to call back in and chase it down. I've also had to call back to get the prescriptions sent in. Fix these issues and this will be a great service.

Since installing the latest update, I constantly am getting errors. It is very frustrating as I just had a baby and need to be able to see my benefits breakdown and plan for how to pay the hospital bills and such. I've tried resetting my password and confirming my user ID, but still nothing.

This app is awful compared to teledoc which I used to have. My insurance forces this on us now and the mental health is mostly useless because you cannot view doctors, or request the same one again. Its always glitching and telling me "i dont exist" as a person on the account. Most of the doctors dont listen that I am autoimmune and need certain meds or doses when I sick. You cant view or edit things in the app. Only the account holder can do certain things and it doesnt always work.

What’s new

improvements & bug fixes