VixxoLink

Vixxo Development

About this app

The VixxoLink Service Provider mobile app was designed to achieve a faster, more accurate, and more reliable mobile experience for technicians to access, notate, and enter resolutions with increased speed, accuracy and technician satisfaction. Contact us to request a demo or to sign up for this program.

Fully operational for our Vixxo technician network with features:
• Jobs view
• Site details and history
• Time in and out by location or asset
• Resolution notes and details
• Work actions performed on assets and parts
• Follow up scheduling
• Signed work tickets

* Works exclusively with VixxoLink Service Provider Web

Vixxo's vision is to be the facility partner of choice for the world's best brands. Our purpose is to serve you, so you can better serve yours.

Ratings and reviews

Mangers and developers don't seem to care. All I ask is when I give the managers information on who to call to fix their issues they don't call me again to fix something I told them I can't fix.(not allowed to) Also give supervisors the ability to reopen old tickets. You took that away and now we can't open a ticket back up that wasn't supposed to be closed. Also calls apparently get lost in limbo from time to time which makes customers very pissed with us.

Garbage!! Clearly this app was made by people who don't do trade work. The amount of glitches are disgusting from, unauthorized user error, photos disappearing and having re-upload, being on-site to time out and GPS won't let me 10x over, SRs vanishing from main list to no results, and I could go on. The main issue I have is the ability to sort main list. Putting respond immediately instead of an eta is the most annoying. Considering all jobs are based on ETAs and it not showing ETAs is dumb!

Terrible app. Doesn't save filters. Clunky and slow. Constant crashes. If you leave the app for more than 2 minutes to update various other required apps it resets to the call list wasting even more time. Obscene loading times for PCR regardless of cell service/wifi. What an absolute waste of money developing this. Bring back myfsn.

What’s new

Upgraded VixxoLink 2.0 app