Phillip Dampier
App now constantly crashes on opening. Have owned my Windmill AC for three years. After firing it up this year I see the app won't open without constant crashes. It asks to clear the cache but that makes no difference. Reinstalling requires setting everything up from new, but now the AC won't pair with the Android app. The iOS version does work so the only way to control this remotely is with my Apple iPad. Clearly they broke something and neither the legacy or newer app works properly. Fail!
4 people found this review helpful
David Rigano
I love the air conditioner, but the app leaves a good deal to be desired. It works great for turning on, though it doesn't always work outside of the apartment, which is part of the point of having it. I'd like to be able to turn the AC on before I get home to cool the place down. But also, as others have said, the scheduler does nothing more then turn on or off, always on eco mode. It would be great to control the mode and temp on a schedule, too. Please consider for the next update.
1 person found this review helpful
Keith Sublett
I had some initial issues with getting the app to work, but Michael contacted me right away and his team went to work to figure out the issue. Within a short time they had published an update that fixed the issue. All I can say is WOW! In this age where customer service seems to be lacking, Windmill Air shows what CS is supposed to be. The Air Conditioner works great as well, in my shed. Quiet, efficient, and looks great.
4 people found this review helpful