
Aslynn Yawn
The actual app interface works fine, but connecting the lights is a nightmare. Sometimes they connect instantly with no issue, sometimes one light will randomly decide to not work for a few weeks, and today none of the lights will connect at all. I managed to connect to them on a friends phone, but as of right now, they no longer function with my phone.
1 person found this review helpful

A Google user
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Frustrating!!!!! When it works, its mediorcre. I gave up trying to pair the devices. Im a techie, so i know what i am doing. If, and thats a big IF, you can get them paired, dont even move. You'll lose the connection and have to start over. Sound active mode is not the same as on the unit. Have to set to 100% sensitivity to maybe work via the app. When i dont use the app, i have to lower the sensitivity. Frustrating!!!!!
10 people found this review helpful
Chauvet & Sons, LLC
October 25, 2019
In order to expedite the troubleshooting process on the issue you're describing, please contact our customer service team at ChauvetCS@ChauvetLighting.com so we can properly address your concerns.

A Google user
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This app takes awhile to find my Colorband t3 products. Also, when removing colors from a scheme (scroll, rainbow etc) the app goes back to the main page after displaying a message in some kind of asian language. I wish the fade was slower. Even on the slowest setting, it's too fast. I want to be able to control my color bands with all the options a DMX controller would have. Zone controls (e.g outer lights green, center blue). This app, as is, does not do that
2 people found this review helpful
Chauvet & Sons, LLC
March 11, 2019
Thank you for informing us! There are new features if running the latest version of BTAir. Please check the software version of your device runs Lollipop 5 or higher w/ Bluetooth version 4.2 or higher. If your device is not compatible, simply download BTAir Lite! If you’re experiencing continued issues, please contact ChauvetCS@ChauvetLighting.com.