
Theo Vaden
If I'm being honest, there should be an option for teenagers to use the app, I'm not saying to mix them in with people over 18. I'm suggesting two separate servers, one for teenagers and one for adults. I'm saying this because over half of the population in the app are teenagers, and the people overage obviously don't like it. So why not just make a teenager mode
Monkey Group
September 15, 2025
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!

Jesse
Had premium for 6 months with no problem, then randomly got banned mid conversation with a girl. I didn't do anything as I never show anything inappropriate. So the ban was by mistake, and then I appealed, and that also failed. So they got it wrong twice, and usually, my appeals work saying they say they found nothing wrong and the system got it wrong. I contacted customer support, and no response after 8 days. They used to take 2-3 days. Not for paying for an unban that was by mistake.
166 people found this review helpful
Monkey Group
July 17, 2025
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!

Lyubomyr Savchuk
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Phone overheats and loses signal within 10 minutes of use. App is very nice BUT literally zero support. I've got a problem, clicked support, asked the question, it sent me a few articles but when you tell it that it didn't help, it just says sorry. Hello? You don't have support agents??? Ridiculous
30 people found this review helpful
Monkey Group
July 17, 2025
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!