![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Worst banking app ever. Not only is it buggy and constantly requiring updates, the app isn't intuitive and is extremely limited in functionality. The only good thing I can say about this app is that it lets me pay some bills via auto transfer, but otherwise it's the worst. They really need a UX/HID that didn't design using a 1990's inspiration. Seriously, the worst.
87 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIAtUgIOQ2YOCJ25RUpXf9KT2olshTuqUhUZ02SnwKTA1PyHw=s32-mo)
Darwin Oporta
The way that we have to keep updating almost every week is incredible, i dont see any changes on it and my cellphone is running out of space, now i canno get access since i dont have the new version, and when i try to check online the website just says that i have go dowload the app, you should make it easier for the customer and find a way to fix it.
33 people found this review helpful
Banco Nacional de Costa Rica
June 24, 2021
Saludos , es importante mencionar que las actualizaciones obedecen a procesos de mejoras desde nuestro sitio y que son necesarios para el correcto funcionamiento de los aplicativos, en caso de no realizarse, el cliente pierde la capacidad de acceder a la herramienta y lo acondicionaría a utilizar una de nuestras plataformas de servicio.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWsL60RN3kiH-sC1LqrmGlgXRQw9BUTTva1kosnG5P5905yweP9Mg=s32)
Glen Urbina
- Flag inappropriate
- Show review history
So the app will ask you to update it in order to be able to use it, but the update isn't yet available at the Google Play Store... Horrible planning on application rollout!! Plan it correctly and be considerate of Google Play Store process and the time it takes for it to actually show up at the Play Store! It's incredible this wasn't taken in consideration! It's beyond basic stuff!!!
23 people found this review helpful
Banco Nacional de Costa Rica
August 29, 2021
Saludos , está situación podría resolverse con asistencia de parte de alguno de nuestros ejecutivos. Favor comunicarse al 2212-2000 o por medio del BNChat ubicado en www.bncr.fi.cr de esta manera su situación podrá ser solventada.