Are you still manually managing hotel rooms, handling customer service, and checking requests?
Surely you're exchanging work information via private chat?
Now, you can instantly and efficiently receive, process, and confirm completion of customer requests.
We provide cross-departmental communication and collaboration tools to ensure efficient work processes, ensuring customer requests are never missed or lost.
You can monitor the status of hotel rooms and facilities in real time from your mobile phone.
Eliminate the inconvenience of having to go through multiple steps to receive customer requests. Through timesheets and organizational charts, requests are automatically assigned to hoteliers, enabling quicker communication and service.
The Lu Song Chae employee app reduces hotelier stress and improves the work environment, safeguarding work-life balance!
[Confirming Customer Requests and Orders]
No more hassles of forwarding requests from the front desk to the appropriate department!
Customer requests are accurately delivered directly to the appropriate staff!
[Checking Room and Facility Status]
Check the status of hotel rooms from your mobile phone!
Report any damage or issues with your room or facilities immediately!
[Coupon Delivery]
Would our customers be happy to receive this coupon?
Give your guests a gift with hotel coupon delivery authority!
[Customer-tailored Service]
Preemptively identify inconveniences through guest details and minimize customer inconvenience! Complaint-free!
[Work Management Confirmation]
View interdepartmental instructions and work details at a glance!
Easy automatic work reporting!
[Work Schedule Management]
Say goodbye to Excel work schedules!
Check individual and department work schedules smartly on your mobile device!