Maisa

Apotti

About this app

The Maisa mobile app brings public social care and health care services directly to your phone. You can now manage your and your family's health care and social care anywhere, anytime. Exchange messages with your care team, access your medical and social care records, view your test results and manage your appointments.

The Maisa portal allows you to
• ask for advice or ask to be contacted
• review and supplement your social care and health care information
• view tests results
• book and cancel appointments
• fill in questionnaires prior to your appointment
• upload self-monitoring results from apps such as Google Fit
• connect with a provider through a video appointment
• arrive yourself for a scheduled appointment using the Appointment Arrival feature. Please note that with your permission this feature may use your device’s location in the background.

The Maisa application is available in Finnish, Swedish and English. Maisa is used in the services of HUS Helsinki University Hospital, the city of Helsinki and in the services of Vantaa and Kerava wellbeing services counties as well as Kauniainen (as part of the Western Uusimaa wellbeing services county).

Ratings and reviews

The Maisa app, designed to simplify citizens’ access to medical and social services, unfortunately, does not live up to its expectations. Key features such as scheduling appointments with doctors or accessing other important services are unavailable. Users encounter a blockade of these critically important functions, rendering the app practically useless for 95% of their needs. It is hoped that the developers will take user feedback into account and make the necessary improvements so that Maisa!

Update: The appointment booking is completely broken too. The app always says "No times found". Meanwhile, if I open the filters, it claims there are results, e.g. "View results (23)". When I tap the button, I get "No times found" once again. Language cannot be switched in the app settings on Android although it can be on an iPhone. I will update this review when this highly important feature has been implemented in the Android app as well.

If it would do what it is supposed to.. It would be great. Regardless of all the strong log in requirements, location reveal etc. You still have to go through all the procedures, like without this app. Maybe I am missing some things, but it seems no better than a default calendar. Even your appointment location/appointment is not shown precisely instead just a town. My appointment was in HUS etc etc, but by opening map.. It gives just Helsinki city LOL..

What's new

We continuously update the Maisa app. Each new version brings improvements to make your user experience even more seamless.

New in this version
* You can change the app’s language in Account Settings.