4.2
7 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Alex311 is the City of Alexandria’s mobile app to connect you to more than 175 City services and information while you’re on the go. See something that requires attention? Take photos with your device to upload into the app with your request. Specify the exact location of a service request on a detailed map. Use the mobile app to track progress of your request and provide feedback about your experience with Alex311.

Frequently requested services include:

Missed Collection
Parking
Potholes
Trash & Recycling Containers
Trees
Street Cleaning
Yard Waste / Bulky Items Pickup
Request information about:
Museum hours and activities
Park reservations
Event venues
Recreation programs
Volunteer opportunities
Planting trees in medians
Parking permits
Tax bills
Leaf collection
And more
Updated on
Nov 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Files and docs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
7 reviews
Neil Young
June 8, 2020
... It is super easy to report anything to the city. You can also get notifications on all of the issues you report. Great idea There has been a pothole near my house for a very long time. When I found this app, I decided to give it a try and report the pothole. It was fixed in no time!
1 person found this review helpful
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Paul Walsh
June 8, 2020
So happy we finally have an app like this. I've had great success reporting potholes and park maintenance issues!
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Sean Brown
June 9, 2020
Very nice to be able to submit service requests with such ease. This is a big step for the city, and I can't wait to see what's in store next!
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What's new

minor enhancements to support the latest android versions