![](https://play-lh.googleusercontent.com/a/ACg8ocIWLXW8ZrF5W7nBeMAKHQSTxUqcQXsvVXyBIYNcxP2gX7i7sg=s32-mo)
Manos Panagopoulos
Many issues, which occur randomly and remain after each update. 1.App doesn't load, message "An error occured" appears. 2.Location is not working, like being disabled from the device, user has to find exact address and type it to proceed. 3.Map is showing location, but address bar remains empty, so you can't proceed and book a ticket. 4.App is always very slow. Replying with a phone number is not a solution. There is much feedback in all ratings to correct all bugs.
DAEM, -IT Dept.,
December 14, 2023
Thank you very much for contacting us. The problem you experienced with adding the address was a temporary issue that was resolved immediately. Regarding the rest of your comments, we will be very happy if you contact us at 213 0 333 929 or at info@novoville.com so that we can assist you further.
![](https://play-lh.googleusercontent.com/a/ACg8ocIiUlrN3iKIB5FR2N1PJHI-Kf4iEt3zdp79rStuvPvGmS5Usg=s32-mo)
zina Grigoropoulou
It's a good idea, however it seems that it is programmed for someone to receive a fine, Instead of the opposite. For example, I had my parking reservation expire before I could renew it. I had to wait 15 minutes before it would allow me to do so. Why? What's the purpose on not allowing you to renew?
DAEM, -IT Dept.,
June 7, 2024
Following your review, we'd like to know more about how we could make your experience better. Please reach out to our customer service team at info@novoville.com or 213-0333929, and we will be delighted to help you. Thank you very much.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
New version rocks! its time to stop "scratching" parking cards with your keys or coins. The new version comes with a great new interface. Registrion, credit card details input, road maps and booking processes are now very smooth. Managed to complete the first ticket purchase in less than a minute. Was about time Athens gets a new option for parking payments
6 people found this review helpful