Livi – See a Doctor by Video

KRY International

About this app

Livi lets you see a doctor by video at a time and place that’s convenient for you.

We’ve got drop-in appointments or you can book for a time that suits you – all from the comfort of your home.

HERE FOR YOU AND YOUR FAMILY

- We're open 7 days a week, including evenings and weekends
- Have your appointment at home, work or on the go
- Get expert medical advice
- Get a specialist referral
- Let your child see a doctor from home

Livi provides high-quality care to anyone, whether you connect with your local healthcare provider or use our paid service. Just register in minutes and see how it can work for you.

TRUSTED BY PATIENTS

We’ve seen over 10,000,000 patients in Europe, and we’re rated 4.9/5.

WHAT CAN WE HELP YOU WITH?

- Acne
- Allergies
- Anxiety and depression (mild to moderate)
- Asthma (mild to moderate)
- Constipation and stomach problems
- Eye inflammation
- Fever
- Headaches and migraines
- Indigestion and heartburn
- Insomnia or difficulty sleeping
- Nail problems
- Sinus problems
- Skin rashes, eczema and other skin conditions
- Urinary tract infection in women
- Other health enquiries

HOW DOES LIVI WORK?

Simply download the app, enter your details and we'll let you know what services you’re eligible for.

Wait a few minutes to see a doctor or book for a time that suits you. The doctor will call you within the app to start your appointment.

Our doctors can then offer personalised medical advice or a referral to a specialist if necessary.

A LIFELINE FOR PARENTS

If you’re a busy parent, Livi can be a huge help. Add your child through the app and get medical advice in minutes when they’re ill – without leaving home. You can use Livi for children aged between 2 and 15 years old, just login to your profile, tap ‘My children’ and follow the steps.

YOU’RE IN SAFE HANDS

UK-based GPs working in the Livi service are all experienced, GMC-registered GPs who have undergone training in the latest video consultation techniques. In France, doctors are registered with the French National Medical Council (Conseil de l’Ordre). Livi is a healthcare provider registered with the Care Quality Commission (CQC) and is committed to delivering the highest standards of clinical quality and safety.

Ratings and reviews

I had an appointment booked in and it wasn’t made clear that they needed every permission active on my device (notnjust camera and microphone) When the doctor called I tried accepting all permissions but it kept flipping back to the call screen. Since I couldn't answer in time I received a message stating that my appointment was cancelled. There was no option for me to respond explaining my difficulty either. Hugely disappointing!

The phone call was on time, I was given clear and appropriate information that answered all my questions and a recommendation for how to move forward. Great service, I will definitely use Livi again, if needed... especially as my local GP practice was unable to offer me an appointment until 5 weeks time.

Appointment was delayed by an hour then cancelled after I didn't pick up the call within 5 seconds. The service might be useful for some basic inquiries but is a terrible substitute for the long-term healthcare relationships a local GP used to be able to offer.

What’s new

This update improves the booking experience and fixes a couple of minor bugs.