PSPCL Consumer Services

3.9
8.24K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Consumer Services on Mobile for consumers of Punjab State Power Corporation Ltd.
* You can register complaints related to supply, billing etc
* View/ Pay your electricity bills
* If you have ever called 1912 we can provide the real time supply status in your area
* View Status of your complaints/ requests

This application will only work within India and only if you have an active Indian mobile number capable of receiving SMS.

Kindly do not submit support issues in app review comments.
In case you have not received verification code via SMS in 5-10 minutes or for support regarding app please call
* Control Room 96461-06835
* or email us your mobile number on 1912@pspcl.in

We are adding more features, please suggest improvements and feature requests by email to 1912@pspcl.in
Updated on
Sep 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.9
8.19K reviews
Vikas kumar
October 6, 2024
The app is good, but PSPCL's response is lacking. Complaints are often marked "Resolved" when the issue persists. Inadequate power supply requires linemen, who are rarely available, especially during summer, causing frustration. This issue needs prompt attention.
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Sushila Devi
September 25, 2024
This app is designed and used for complaints but it never works. Yes, you can register your complaints but what is the benefit of registration a complaint if it won't be resolved. Your complaints are marked resolved without any action. 1. Was facing power outi for one phase other phases were working. Registered complaints multiple times. Took more than 18 hrs to resolve and same issue happened after 3 days and even more time taken to resolve but every time it complaint, it was marked resolved.
2 people found this review helpful
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Aarav sharma
September 22, 2024
Worst app ever. Every time you start the process for complain,server error pop up. Not even a single helpline of punjab state electricity board work properly neither they response on telephone nor on the watsapp message numbers.
3 people found this review helpful
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What's new

Capture GIS location during complaint registartion
Minor bug fixes

App support

Phone number
+919646106835
About the developer
PUNJAB STATE POWER CORPORATION LIMITED
manager-it-acm@pspcl.in
PSEB, Head Office The Mall Patiala, Punjab 147001 India
+91 96461 24104