Robert Cornish
- Flag inappropriate
- Show review history
Cannot set up. Device connects to my router, but then gets 'stuck' with an error code of <1018 > Have tried many times to install but to no avail. Seems to be no telephone support, have emailed for help. Update, support have emailed me with much more detailed instructions and device is now set up. It has now started monitoring.
5 people found this review helpful
John C
Unable to get the app to identify the WiFi network (on Android phone). So tried to restart the process. Now the app cannot connect to the device. Lack of info on the website as how to resolve this. Also very difficult to open device to remove and replace battery to reset device (I've not succeeded in opening it yet!). Exceedingly disappointed with the app and lack of helpful info on the website.
15 people found this review helpful
Tim K
Can be got to work with persistence. I was given a leakbot by my insurer but have yet to get it to work consistently. No manual setup process so all has to be done automatically by the app which fails often. You need to have the leakbot and your phone right by your router to have a chance. If it fails halfway through all progress lost. Never sure what it's doing - needs detail status info. Says learning for weeks and weeks and then says lost connection. No idea if/when it's actually working or not. Support don't phone back when they say then you get random emails and messages out of the blue. Can't log on to your account online only via the app. Nice idea but at the moment I wouldn't have paid for it (which I didn't).
46 people found this review helpful