Tawassol

Banque Zitouna

About this app

The Tawassol Mobile Banking Service is offered to private individual and professional customers in 3 types of subscriptions according to their needs:
Tawassol Classic
Offers you the possibility to consult your accounts, and request certain services (Checkbook, bank Card, ...).
- Consulting & account Statement
- Currency Converter
- Banking Transaction Search, RIB Edition
- Credit Card Application
- Request for lifting restrictions on International Card
- Request for a CheckBook
- Cheque remittance entry
- Simple Transfer (between accounts & to third parties)
- Permanent transfer (between account & to third parties)
- History of transfers
- Request an appointment
- Follow-up of requests

Tawassol Gold

- In addition to the features of Tawassol Classique, you can issue transfer orders from your accounts to third-party beneficiaries. Accounts Statement Edition
- Simple Transfer (intra-account & to third parties)
- Permanent transfer (intra-account & to third parties)
- History of transfers
- Request of funds (in dinars or foreign currency)

Tawassol Platinum

- In addition to the features of Tawassol Gold, you can consult the status of your commitments and the transactions carried out by credit card. Consultation of card transactions
- Tracking Issued Cheques (Paid Cheques, Advance Notice, LWOP)
- Financing situation
- Investment situation

The Tawassol Mobile Banking Service is offered to Companies in 2 types of subscription according to their needs:

Tawassol Business

- Offers you the possibility to consult your accounts, request certain services (Cheque Book, Bank Card, etc.), and issue transfer orders from your accounts to third-party beneficiaries. Consultation - Excerpt from accounts
- Currency converter
- Banking Transaction Search RIB Edition
- Request for a Bank Card
- Request for lifting restrictions on International Card
- Request for Cheque Book
- Check-delivery entry
- Simple transfer (intra-account - to third-party)
- Permanent transfer (intra-account - to third-party)
- Mass transfer
- Transfer history
- Request for appointment
- Request for funds (in dinars or foreign currency)
- Tracking my requests

Tawassol Executive

- Offers you in addition to the functionalities of Tawassol Business, the possibility to carry out the monitoring of transactions by card, the follow-up of issued cheques (paid cheques, Notice, CNP), and the follow-up of your commitments (Situation of the financings, Ijara invoice, situation of the investments).Consultation of card transactions
- Follow-up of issued Cheques (Paid Cheques, Advance Notice, NOC)
- Financing situation
- Investment situation

It is also possible to search for the nearest agency. And even, consult the contact details of the various branches of the bank on the Tunisian territory. In addition, the contact function allows you to enter into a direct relationship with a specialized advisor.
To be able to access your Tawassol mobile session, simply download the app and make the access with your login and password.

Ratings and reviews

They updated the design which is nice but with the knew design they took more features out of the free version and into their subscription plans now i can only see the balance nothing else no transaction history nothing finger print dosen't work they ask you to set it up but still you have to login again everytime you close the app

The UI feels like something from the 1990's and it's wierd how you log, most bank apps are smooth & have a feel of security yet yours don't, so much step and things are not clear, it's odd. The fact that a banking app have no history for transactions until you purchase a higher plan is discracefull yet the fact that you can't purchase the plan from the banking app and you need to go to the bank to change your plan is the dumbest thing in the world. Why are you doing this?

Overall works but two major problems cannot be overlooked: 1. Cannot take screenshots anymore, at least enable it for the "virements" tab 2. Very short session duration, the refresh token strategy is a potential solution As soon as these two issues are fixed, a five star will be given.