PermataMobile X

PT Bank Permata Tbk

About this app

We refreshed our mobile banking app. We simplified it by making it more powerful, beautiful, engaging, and stimulating as Customer’s intimate app to do banking. We simplified banking complexities. We are making our app so quick, fluid, easy to access, and excited to make you do more and get more from PermataBank.

And you may be surprised by what you can easily do on the move:

• Key functionalities include a single customer view that shows all accounts in one place.
• Peeking which allows you to view balance quickly without login.
• Transfer to Mobile, making the transfer a breeze.
• Ability to share Receipt quickly on WhatsApp, SMS, and e-mail.
• Ability to open current and saving accounts, time deposit, mutual fund, bonds.
• Buy and sell mutual funds and bonds.
• View more than 12 months of transaction history across all accounts.
• Browse and buy banking products on PermataStore.
• To make Service Requests such as change of address, temporary credit limit increase, block card, etc.
• Other basic features included – transfer, pay bills, and top up where we have tied in with thousands of business partners, making our services the most comprehensive digital offering in town.

PermataBank Head Office
Gedung World Trade Center II (WTC II) Lt.21-30
Jl. Jend. Sudirman Kav. 29 – 31
South Jakarta City, Jakarta 12920

Ratings and reviews

I have been forced to use this application for 3 years. 3 years of suffering. Constantly does not work, does not open. Updates don't help. -- Update: 1 year has passed since my first review, and the problem is still not resolved. Every evening is a struggle when trying to make payments. The app consistently does not work.

Lately, the QRIS payments are not working, the app leads me to log in again. Also, when the merchant is asking the tip, I can't continue the payment, whatever the amount it won't let me finish the transaction. So the scan feature are totally unusable.

With no doubt, Permatamobile is the slowest m-banking app compared to the other m-banking. Error on almost every features on the app, especially for QR payment. Can't imagine if permata is the only m-banking app someone has, lots of transactions would be cancelled. Please fix it! It's been yearsss -_-

What's new

Hello,

Here’s what’s new on our latest update:
1. With the Customer Feedback Button, you can give us feedback about your experience in using PermataMobile X. We really appreciate your honest feedback and will improve to give you the best banking experience.
2. Now you can easily browse through or buy our bancassurance products based on category.
3. You can choose the suitable transfer type according to your need to transfer to other bank.

So, let’s update and enjoy these new features!