Energy IQ

Name: Energy IQ
Availability: InStock
Rating: 4.583333492279053 (12632 reviews)
Author: Genesis Energy

Genesis Energy

4.6

12.6K reviews

100K+

Downloads

Everyone

About this app

Made in collaboration with our customers, Energy IQ has powerful tools to forecast, compare and help you understand your energy use.

If you’re already a Genesis customer, download Energy IQ to:
- Predict how much power you’ll be using up to a week ahead
- Compare your power use to homes like yours
- View your energy usage and get an estimate of your bill
- Pay your bill*
- Place orders for bottled gas refills^

Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/terms

^ LPG 45kg bottled gas refills and standard delivery orders only
* 1% card processing fee applies to each credit or debit card transaction.

Updated on

Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and Financial info

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

12.3K reviews

Helen Dudley

August 23, 2025

Again glitches. Two hours on 24 August. and counting. I want to book a power shout. Uninstalled and reinstalled. still no luck. don't give me your standard reply. for a company that makes millions at least get your app working. pretty poor effort Genesis.

1 person found this review helpful

Genesis Energy

August 26, 2025

Kia ora Helen, we unfortunately had an outage for a few hours in the morning of Saturday 24 August. The app was quickly back up and running before midday on Saturday, and is all ready for you to book your Power Shouts!

cam macintyre

July 18, 2025

iq app does not work for our home address, issue has been raised with genesis multiple times with no fix. the only two things the app does is provide us with a cartoon picture of our house and the ability to order a gas bottle. of they can't get the app to work maybe they should stop teaching about it in their advertising.

Genesis Energy

August 26, 2025

Kia ora cam, sorry to hear you're having issues with our App. Please email us at gemobileapp@genesisenergy.co.nz including your customer number and we'll take a look.

Steve Krelle

July 21, 2025

Useless since the latest update, won't even open, even after reinstall. And still by far the most glitchy, failing app I have on my phone. Still doesn't work. , and to be quote honest is the most consistently failing app on my phone. Hasn't actually worked properly since the day you introduced it.

1 person found this review helpful

Genesis Energy

January 23, 2023

Hi, just checking in whether you're still having any issues with Energy IQ (we're sorry for the big delay in getting back to you on this). We spent our summer break improving the whole app experience and have just released v8.11.0. Update to the latest version and let us know here (via updated review) if you're still having problems. Thanks!