Joel
The app is very user friendly when it works, when it doesn't it's HUGE pain in the butt with all the bugs. It has issues Connecting, issues doing mobile deposit and the app crashing, and also issues that cause you to duplicate transfers. It's a fantastic app when it works but these issues pop up way too often. I'm on a brand new $1k phone and no other app has crashed except this one.
2 people found this review helpful
Consumers Credit Union
December 30, 2021
Hello Joel, thanks for bringing these issues to our attention. Please give us a call at 800.991.2221 so we can troubleshoot with you and see what we can do to fix these bugs! Thank you.
A Google user
- Flag inappropriate
- Show review history
Terrible. The old app was great, simple and very easy to use. The new one seems cluttered, used to be able to simply transfer payment of any amout to loans, now there are multiple steps and if you want to make partial payments it wont let you. And when trying to type the keyboard covers everything. Not impressed.
8 people found this review helpful
A Google user
This app is a far cry from their previous one. I was forced to update and I'm not impressed. The typable fields get buried behind my keyboard and even that wouldn't be as bad if I didn't have to start over whatever I was doing when I swipe up too fast and it refreshes the page. This is not a web page, this shouldn't even be a "feature".
6 people found this review helpful
Consumers Credit Union
October 20, 2019
Hi, Lief. Thank you for the feedback. We are working on improving the experience for our members. We'll send this info to the development team. We appreciate you taking the time to let us know.