Knoxville Utilities Board
4.2star
106 reviews
10K+
Downloads
Everyone
info
About this app
Now managing your utilities is easier than ever for KUB customers. The new Knoxville Utilities Board app is designed to provide a seamless way to handle:
Billing and Payments
- View and pay your KUB power, water, gas, or wastewater bill with the tap of a button, plus view past bills and payment history
- Save a credit card or bank account and enroll in AutoPay to make paying your utilities bill quick and effortless
Outages
- Easily report an outage, view a map of power outages in your area, and check your outage restoration status
Your Account
- Manage your account from anywhere
- Receive notifications when your monthly bill is ready and confirmation when it’s been paid
- Enroll in Paperless Billing, add account contacts, set threshold notifications, and more
- Set up easy login with fingerprint or facial recognition
Billing and Payments
- View and pay your KUB power, water, gas, or wastewater bill with the tap of a button, plus view past bills and payment history
- Save a credit card or bank account and enroll in AutoPay to make paying your utilities bill quick and effortless
Outages
- Easily report an outage, view a map of power outages in your area, and check your outage restoration status
Your Account
- Manage your account from anywhere
- Receive notifications when your monthly bill is ready and confirmation when it’s been paid
- Enroll in Paperless Billing, add account contacts, set threshold notifications, and more
- Set up easy login with fingerprint or facial recognition
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
100 reviews
Jamica McCoy
- Flag inappropriate
December 18, 2022
I have to reset my password every time I log back in and Google automatically saves my passwords so I don't have to do this. Not sure why I have to reset this one because somehow my previous password doesn't work anymore. Has happened 7 times!!
1 person found this review helpful
Knoxville Utilities Board
December 19, 2022
The Logout option on the Profile tab does fully log you out and remove any enrollment in biometrics. Instead, just swipe up to close the app and the next time you return, your phone will remember the biometric enrollment. If you ever have questions, feel free to email us directly with your account number at AppSupport@KUB.org.
David Hiller
- Flag inappropriate
February 26, 2021
Simply awful. Have tried several times to get this app to create account. First couple of times, could not get past adding account number. This last time, was going well to last step...then just cycled over and over. I don't understand why organizations issue apps when they don't work. Simple solution, test the stinkin' app before you release it!
5 people found this review helpful
Knoxville Utilities Board
March 10, 2021
David - You can use the same username and password in our mobile apps as you do on our website. Please feel free to email AppSupport@kub.org with your account number and we will help you get logged in.
Bryan Pack
- Flag inappropriate
October 24, 2022
Terrible app. Never does connect. Continously says "There was a problem logging in". I know I'm using the correct login info, because I can login to the website on the computer without any problems. Useless.
Knoxville Utilities Board
October 27, 2022
We'd be happy to take a look into this for you. Please email us your KUB account number so we can troubleshoot: AppSupport@KUB.org
What's new
KUB developers continue to enhance existing features.