3.6
271 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Manage your NYCERS pension account conveniently and securely with the MyNYCERS Mobile App.

Features for members:
- Review account activity and contribution balances.
- Manage your beneficiaries.
- Apply for a loan, service retirement, and disability retirement.
- Calculate the cost of a Buyback and apply online.
- See your projected retirement benefit based on NYCERS data; use the calculator to put in your own figures.
- Upload documents.

Features for pensioners, beneficiaries, and alternate payees:
- Review your pension payment history and retirement information.
- Set up direct deposit for your pension payments.
- Manage your federal tax deductions.
- Update your address and contact information.
- Manage your beneficiaries (as eligible).
Updated on
Aug 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Files and docs, App activity, and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.4
251 reviews
Lance Winfield
August 30, 2025
Update... 3 years later.. Still the worst app in the history of apps. 1st you can't enter your log in info without hitting the sign in button as if you entered the info already. Also keep getting error messages saying unable to process your request even though I haven't requested anything yet. Can't see pertinent information either. Trying to log in after receiving the text code. Enter the code, get a message stating the code has expired. not even 30 seconds after the code...
43 people found this review helpful
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Anthony Zapata
August 13, 2025
I received an email stating there was an important message for me. I went to log in and it redirected me to do an update. once I signed in there was nothing not even my profile. no payment transactions, nothing!! I tried to roll back the update and couldn't. this current update is garbage. if I could give zero stars I would.
2 people found this review helpful
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Angel Pellicier
March 23, 2021
I reset my password. I attempted to log on and change beneficiary information that has been put in incorrectly. Now it continues to show issues like options not refreshing or timing me out and I have difficulty logging in. And now I have been locked out and have to wait for an hour.
43 people found this review helpful
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What’s new

* Check the status of your transactions, such as retirement applications and address change requests
* View select documents, such as 1099-R Statements, Option Election Letters and Pensioner Award Letters
* Schedule, reschedule and cancel appointments
* And more!

App support

Phone number
+18776692377
About the developer
New York City Employee Retirement System
skelly@nycers.org
335 Adams St # 2300 Brooklyn, NY 11201-3724 United States
+1 347-643-3435