Wayne
Farce of an app! First try redeeming the free drink (Guinness 0) offered, show the app to a very bemused bar staff. They advise they haven't stocked Zero for months and have NO idea what/who Fanzo are. We did end up sharing a laugh at their expense for flubbing the only service they claim to offer so badly, the bar manager endeavoring to get them removed next. Get in the bin if you can't manage your (supposed) partner pubs properly.
MatchPint Ltd
October 1, 2024
Hi Wayne, please accept our sincere apologies for the poor experience you had using the app last week. Could you please drop me a quick message to john@fanzo.com telling me the name of the venue so we can follow up with them to understand what's happened and make sure it doesn't happen again? Apologies once again. Thanks
Niall McCloskey
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Can select the score but cannot save it for match prediction, have tried everyday for a week. When attempting to select a pub, does not show any pubs outside London. Tried to search for it but the icon spins and nothing happened. ** update review ** App developer responded same day and solved the issues within the same day, quick and efficient.👍🏼
10 people found this review helpful
MatchPint Ltd
January 31, 2022
Hi Niall, thanks for getting in touch and very sorry to hear you're having some issues. Is there any chance you could send me a screen recording of the issues you're having to pete@matchpint.co.uk and I'll get our tech team to investigate? Thanks
Ross Chapman
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Having a similar issue to some other users, I downloaded the app for the close of the Six Nations and for the autumn internationals but it doesn't show up anywhere. If I click on the predictor screen it just shows the last round of the Six nations, I can't even do the Guinness time quiz. Bit disappointed really even after the update. Edit- Developers response solved the issue, thanks guys
9 people found this review helpful
MatchPint Ltd
November 12, 2020
Hi Ross, we've identified the bug and have a solution for it. If you go to settings on your app, click 'Update Account Settings' and change your Country Of Residence to 'England' this should sort the issue. We're working on a permanent tech fix for those users this is affecting. If this doesn't work for you, please email me on pete@mathcpint.co.uk.