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Ratings and reviews
phone_androidPhone
4,0
52 reviews
5
4
3
2
1
Zakka
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06 October 2025
I am very displeased how I was attended by the customer service, I was left hanging throughout the day for an unsuccessful bill payment transaction. and customer service kept me waiting without feedback, and customers are barking for their token as they need light. I lose the trust of my customers because of this. I am hoping to review it back if customer service is more efficient
1 person found this review helpful
Datavilla Nigeria Limited
10 November 2025
Hi Zakka,
We sincerely apologize for the inconvenience you experienced. The issue was caused by a temporary service downtime from our provider at that time, which has since been fully resolved.
We truly understand how frustrating it can be and appreciate your patience. Our support team has improved response monitoring to ensure quicker resolutions
BENJAMIN AGBOOLA
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14 November 2024
Whenever I have any issue about the app, I would quickly lodged my complaint on Whatsapp and there will be quick response. With this am certified with the app. Keep it up.
7 people found this review helpful
benjamin agboola
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12 March 2026
Is this app still exists? Because I made a transfer into may data villa account, it doesn't reflect in the app and charted them on WhatsApp, no replay, I called them, no reply either. Hope they are not 419?