GRTC

GRTC Transit Company

About this app

Welcome to the Greater Richmond Transit Company’s (GRTC) mobile app - the only official transit mobile app from GRTC. With this application, you'll have comprehensive real-time information of transit services in the Greater Richmond area right in the palm of your hand.

The new app allows you to:

* Access real-time GRTC bus tracker information. Don't miss your next bus. This app will provide the estimated arrival times of buses approaching your stop. It also allows you to see the location of buses on a map, so that you can visually track it as it approaches. You also have the ability to store your favorite stops and routes.

* Locate nearby bus stops.

* Receive current service updates through service bulletins. Instantly you will receive which routes are being detoured, stops closed or if GRTC will be operating under a different schedule during a holiday or inclement weather.

* View fare information.

* Submit comments and suggestions regarding your transit experience. GRTC welcomes feedback from its customers. Use the app to submit your complaints, concerns, comments and suggestions or if you would like to report a safety issue.

* Access important GRTC contact telephone numbers. Here you will find a list of important GRTC numbers you can use for trip-planning questions, lost items on transit, or transit concerns.

• A note about reroutes
If a bus goes off its regular route, our system will no longer be able to predict accurate arrival times. It will not be able to automatically predict when it will return to normal service. And, it may not be able to show the bus on our map. Please check for service alerts.

Ratings and reviews

This app is very helpful when using the bus system, but it needs major work done. Sometimes buses that are incoming disappear, leaving me at a station for way longer than I want to be. I also can no longer type in a destination when planning a ride and have search results come up. There is just an error message that shows up. Glitch issues as well.

I wish it updated your phone's and the bus's locations more frequently though. Also, I don't know why it doesn't give the bus stop numbers on the route direction page. Sometimes the upcoming busses listed for a stop are completely wrong. I've been late numerous times because of this app. Fix your stupid broken bus system Richmond.

What's the point of having a bus location button when you're buses are so off schedule that they can't place a time it gets to your stop. If the app that GRTC themselves made fails to tell you when a bus is. Then there's not much of a point to use it

What's new

Updated App Icon