Nikita Young Johnson
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I keep constantly signing in by entering ID # or email address with password. My phone has fingerprint recognition. Somehow, the fingerprint recognition is not connecting which speedup signing on. THIS APP IS NOTHING LIKE AAA APP. Allstate app needs improvement. The only thing I should be doing to sign in is using my fingerprint, password or face recognition. Not putting in id # or email address every time I sign in. My phone is a Samsung Galaxy S24 Ultra.
Joe Renn
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The app is worthless. Like others have said, it states that it has moved and wants to take you to the website. If you don't know your member number and call the 800 number, it tells you to use the app, which doesn't work. When you finally do get someone to talk to (hair pulling experience) their accent makes it very difficult to communicate. I used this service once several years ago with the app and everything went great. Tried to use it a few weeks ago and I will now be canceling my service.
120 people found this review helpful
A Google user
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The actual assistance is great. My issue is the inaccuracy of the addresses. I attempted to put in my location address but it kept wanting to change it from south to north and even to completely different addresses entirely. That is 100% not ok. It wastes the rescuer's time and the user's time. I had to put in an address close to me instead of my actual location.
78 people found this review helpful