Cody Stoner
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This app is completely unreliable. At no point do I trust it to stay connected to anything. Multiple times I've had sets held up because this system decided to drop connection. This is completely inexcusable. If you need wireless control I honestly would not recommend using any Astera lights unless you have a wireless DMX system. Also the user interface is terrible. Most jobs all I need to do is adjust level and CCT on lights I cant physically get to. This should be quick and simple, it's not.
Glenn Ortman
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Incredibly laggy interface, does not correctly report fixture settings. Cannot be trusted half the time, and without perfect line of sight forget about it. This is either a problem with the app or the ART7, as wireless DMX works fine in similar environments but the app will only reach a fraction of the fixtures. Makes the wand useless for applying settings to a group. This is a professional app, and I am seriously tired of having to use it. Please improve this garbageware. Edit: In response to the developer... Good grief, don't tell me how many shows they are working properly on, I have been using your gear as long as anyone on the planet minus the builders themselves. I have been using your app for years. Part of your issue is that vendors rent the tablets out. The Google Play account is theirs, and sometimes they lock the end-user out of downloading new apps. This prevents updating firmware in the field, and when you have had the warehouse bring you three different non-functional kits previously, I took one that actually worked and failed to make sure everything was up-to-date because time had become an issue. Long story short too late - don't get combative with me, it is a dumb idea. I am telling you you need to fix your update process so that it can be done through the app directly and without playstore BS. If that is impossible because Google, make a PC app and I will never use this one again.
15 people found this review helpful
Astera LED Technology GmbH
08 July 2021
Sorry to hear about your problems and frustration We hope this didnt happen during an important gig. But there are 10000+ happy users and this sounds like a hardware defect. Please contact your customer service to get it fixed.
amarna rising
The lights are quite good but the app is total shame, we have 4 astera boxes in theater, and through dmx it works fine but any time we need to change any pairing or bonding it's a fricking lottery, would it lose some bluetooth package 3 times in a row or 70? How many times would you need to restart everything and how quickly would you guess in which order you need to restart? Why there is no alternative to firmware update via bluetooth? It's just insane how unreliable this stuff is