Carrefour PASS Móvil

Centros Comerciales Carrefour SA

About this app

Master your purchases with the Carrefour PASS APP, whether you are the holder or co-holder of the Carrefour PASS Card. Make your experience more comfortable, simple and agile. Now you will know at all times the status of your PASS Card application from your app:

- You will be able to CONSULT your accumulated balance in your ChequeAhorro, the details of your purchases, your Carrefour tickets and search for transactions and receipts by date, amount and type of payment.

- You will be able to OPERATE with the four lines of your card (cash, credit, financing and loan).

- From the main menu you can MANAGE:

The payment method you prefer both inside and outside Carrefour.
Expand the availability of your cash and credit lines.
Adapt the monthly credit payment according to your payment needs.
Request the deposit of money into your bank checking account (over the available amount of your line of credit) in less than 30 minutes or a maximum of 72 business hours.
Schedule the deferral of purchases that exceed the amount you decide and the withdrawal of cash at ATMs.
Carry out simulations on your financing and loans that will allow you to have the information you need to make your best decisions, and hire them on the spot.

- You can ENSURE the payment of your debts in just a few clicks

- You can CONFIGURE your card. Turn it on and off whenever you need and modify your personal data.

- You can activate your ALERTS to avoid fraud and be informed at all times about your purchases abroad, online purchases, expenses that exceed the amount you choose or cash withdrawals at ATMs.

All this and much more in a single mobile application*.

*Requirements to download your Carrefour PASS App:
Internet connection.
Android operating system 7.0 or higher
Location permissions, necessary to comply with PSD2 payment security regulations and avoid possible fraud

*If your mobile phone is not compatible, you can also access the information about your PASS Card from the Client Zone of our website at https://www.pass.carrefour.es/zona-cliente

You still do not enjoy all the advantages of your PASS Card, request it at https://www.pass.carrefour.es/tarjeta/

Do you have any suggestion?
For Carrefour Financial Services, it is important to know what our customers need. If you have any ideas on how you would like to improve the Carrefour PASS service, we would be happy to receive your feedback. Write to us at [e-mail]

Ratings and reviews

Many bugs related to access.. ie: the app denies access to my account while I can do it through web version!! Before I used to reset my pwd to be able to get into my account.. Now I could not do it anymore while I remember well my credencials.. Worst, Customer service could do anything..

You can not use the app in two devices at the same time. If you log in on one, you are forced to revalidate your account on the other

The App is inconsistent, if password protocols work online the app does not work, if the app works you can not get online to work/ no entry never works ( consistently asking for your password but denies access it's very weird.... And as for customer service 72 HR turnaround no facilities for hearing impaired. unfortunately started out well but our experience has been inconsistent especially if you have a hearing impairment that I WhatsApp service is useless