Aurora - Device Assistant

3.3
24 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Aurora โ€“ Device Assistant app is your ultimate guide to setting up your DZS and NetComm device for achieving the best possible broadband speeds in your home or office.
With the app, finding the perfect location for your 5G device has never been easier. The simple step-by-step instructions will walk you through the device set up and installation flow of your 5G device.
To get started, simply scan the QR code to pair your phone and the device. The app guides you through identifying the best location to place your device by comparing signal strengths and evaluating obstructions to ensure optimal connectivity to the 5G network.
Updated on
08 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data canโ€™t be deleted

Ratings and reviews

3.2
22 reviews
John Hall
17 July 2024
App never showed anything but the setup video. Was never able to get to the signal test phase of the setup because there was no play button to Initiate the test! Had to call and have the set it up. Very nice customer service rep and got me going in minutes.
1 person found this review helpful
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Lewis Family
04 September 2023
A really informative guide to how to install my device, but yet highly intuitive and straight forward at the same time.
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Brendy Hiller
10 February 2024
Seriously the WORST customer service!! Downloaded the app for no reason didn't even work. Custom service person was rude and hard to understand and I had to repete myself several times... Highly disappointed.
4 people found this review helpful
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NetComm Wireless Pty Ltd
18 March 2024
We discovered an incompatibility with the Samsung S24, this has been addressed in the latest version. Please update the App version and try again, we apologize for any inconvenience.

What's new

- Various bug fixes

App support

About the developer
NETCOMM WIRELESS PTY LTD
ce-apps@dzsi.com
LEVEL 1 18-20 ORION ROAD LANE COVE NSW 2066 Australia
+61 2 9424 2055