AlertOps

AlertOps

About this app

AlertOps is an incident management system that helps IT operations and DevOps manage and optimize their alerts from various monitoring systems to greatly reduce alert fatigue and mean time to resolution (MTTR). AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps is currently being used by 1,000’s of users; trusted by major corporations to manage their IT operations.

AlertOps for Android allows you to:
• Receive unlimited push notifications
• Easily respond to open alerts (view, take assignment, close or escalate to the next on call person)
• View alert details and resolution
• View all messages related to the alert
• Assign Alerts directly from push notifications without launching the app
• Reply to Alerts, even if you’re not on-call
• Get resolution details when an alert is closed

AlertOps subscription is required to use this application.

Ratings and reviews

AlertOps has been a fantastic product for our MSP. It was finally able to get us to reduce the noise of our afterhours alerts and give our support team peace of mind. The support team at AlertOps is great and assist with any issues you might have. Lastly, the customization you can do in the app is fantastic!

Not a fan of the new update. Seems they are focusing on making it more flashy than useful. Old version is much better. App keeps crashing when trying to refresh or see logs on devices. App takes a while to notify you of notifications.

Inconsistent, unreliable app. Sometimes, I don't receive alarms.

What's new

Minor fixes and improvements