Gain practicality and agility with Copel's new free application!
With it you solve this and much more, in the palm of your hand.
Cards will be presented with proactive information about the Consumer Unit for the visualization and easy targeting of the services to be performed. Such as:
Notice of outstanding invoices
Average of invoice history
Warning about unit without power, etc.
The following services are also available:
- Consult invoice history:
Graph of the last 12 months, list of outstanding and paid invoices.
Detailing of the invoice with the possibility of issuing a duplicate.
- Consult pending debts with the options of Issue duplicate, copy barcode and view invoice details.
- Report a power outage
- Cancel power outage calls
- Record meter reading
- Consult scheduled shutdowns
- Perform cadastral update
- Change invoice due date
- Subscription to the digital invoice
- Register automatic debit
- Track monthly, daily consumption and consumption estimate (Only active smart meters)
- Consult contact for public lighting maintenance
- Access to the consumption simulator
- Request reconnection of Consumer Units suspended due to lack of payment
- Request power connection
- Request account ownership change
- Consult service locations
How to use
Several services do not require login. To have access to all the functionalities, it is necessary to "Add user", with your CPF or CNPJ number, holder of the consumer unit, and the same password registered on Copel's website.
You can add as many accounts as you like and manage them from wherever you are!