Ricardo Jr Vismonte
Bill Payment yet to be updated even after making payment on it, the app shows that I still have a balance to pay instead of zeroing the amount post payment. I can share some screenshots if needed too. Feel free to reach out.
1 person found this review helpful
Dubai Electricity & Water Authority
22 July 2024
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
Asjid Semab
If you live in Dubai don't buy EV car because in Dubai DEWA provide world most lower quality charging station mostly charging station not working and no have any other options in Dubai for charging. DEWA service team tomuch slow for example 1 charge repair in 3 to 6 months. I don't know DEWA why do that why not install good quality charging station. limited opinion and bad charger mostly c damage car battery.
2 people found this review helpful
Dubai Electricity & Water Authority
24 June 2024
Sorry for the inconvenience. Please note that your comment is acknowledged and will be forwarded to the concerned team. Also, Through DEWA Website and Smart Application users are able to locate DEWA Green Charger stations and status. For more information, please contact our customer care center on 04-6019999. Your Happiness is Our Priority.
N Q
App keeps asking for weird permissions. Why does an electricity company need access to GPS, location, contacts, entire phone storage. The UX of the app is extremely convuluted. Rather than having a simple interface to pay a bill in 20 seconds, you get lost in logging in every time and following through a horrendously complex menu to get to pay a bill. The developer had absolutely no clue what user privacy or UX design actually is.
81 people found this review helpful