![](https://play-lh.googleusercontent.com/a-/ALV-UjV-iwPuTr411p2jyqlZSn8hcWwHF7gAPCG0OKtFMl02vG6BSmgW=s32)
piyush varshney
I have done my first order with dhobilite and after pickup their runner cancelled my order, at the time of delivery he asked me for extra charge and according to offer I was expecting 20% discount but not get any discount from them even he was not having the invoice of my order. I asked him for invoice then he misbehave with me. I raised many complaints to customer support but not receive any satisfied response from them. According to my understanding these guys are just doing scam with us.
Elite Dhobilite Laundry Pvt Ltd
17 July 2024
Dear User,
We apologize for the issue. Could you please share your order ID at cc@dhobiLite.com so that we can check the issue.
![](https://play-lh.googleusercontent.com/a/ACg8ocJtKaRpOZWEWHC9k1XJlfbw6Du2x241gvUGzzEOzNYNbCc9Aw=s32-mo)
Shuvra Shekhar Roy
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Pickup time is generally not followed and delivery is at the mercy of the delivery agent. He will only come at his own timing! In this process, it can take 8-10 days to get an order processed if you're not available at your address all the time. Moreover, during my first order they initially generated an invoice with much more costlier services than I had asked for. And then I had to call them up multiple times to rectify the error! Also, they should remove the plastic tags, which itch like hell
23 people found this review helpful
Elite Dhobilite Laundry Pvt Ltd
07 June 2024
Dear User,
We apologize for the issue. Could you please share your order ID at cc@dhobiLite.com so that we can check the issue.
![](https://play-lh.googleusercontent.com/a/ACg8ocLBX3A98onaGkJITBrCYQxCy7oFi0-bjYQpW6iIoQ6wlVVLgw=s32-mo)
ziddi boy
Earlier they were good and prompt but now they do their work very unprofessionally..All of my white clothes have turned brown,,to top with that the Delivery agent takes his own time to deliver the items..It's been 12 days and my order is still out for delivery..raised a complaint many times but Customer support doesn't care either🤷🏿♀️Very unprofessional Laundry service🤨 I'M NEVER USING THEIR SERVICE AGAIN
Elite Dhobilite Laundry Pvt Ltd
10 July 2024
We have observed fake 1-star reviews being added to our application. We kindly request our competitors to maintain fair business practices and refrain from using such unethical methods. We can follow the same practice against you, which will not help either of us.