Bill
- Flag inappropriate
- Show review history
Deceitful business practices/Buyer beware. I subscribed to this service under the "3 Day Trial Membership" which states "...After the trial, your subscription will continue at $49.99 per month". EpicVin charged the full subscription amount PRIOR to the 3 day trial ending. I emailed them immediately and explained that I was erroneously charged but they neglected to act. They actually sent me a screenshot of the terms which clearly state I would be charged after the trial. Filed a report with FTC.
Arib Gozeel
- Flag inappropriate
- Show review history
Scam and fraud. This website "Epicvin" traps customer actually I was subscribed for the 3 days plan for $1 and when I reached to cancel the plan they charged me 99 dollars. The person who wants to cancel $1 plan why would he subscribe for $99 plan. I have contacted the customer support team but they refused to refund. Please don't visit of subscribed this app or website because may be you will be trapped aswell.
7 people found this review helpful
EpicVIN Vehicle History
19 July 2024
Dear Arib, thank you for sharing your feedback. We want to assure you that we strive for transparency in all our communications, which is why we ensure that our terms are agreed upon before any purchase is made. If you would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Osama Qasem
BE AWARE of this service, they trap you by offering the $4.99 trial three days and right after that they charge you $49.99 for a month subscription automatically. For me, once I got notified that I ordered this service, I cancelled the subscription immediately and they refused to refund the cancelled subscription. Everyone should be aware of what they're doing and how they're trying to force the customers to pay for their subscription without their consent. BE AWARE, BE AWARE, BE AWARE, BE AWARE
37 people found this review helpful
EpicVIN Vehicle History
29 April 2024
Dear Osama, Thank you for sharing your feedback. The terms of the trial are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/reply%20to%20reviews%204.99%20dollars.jpeg
To communicate directly with our leadership team, please email us at leadership@epicvin.com.
Regards,
EpicVIN