A Google user
Non-existent customer service ! Downloaded free game, tried to purchase hints, but none of the purchase buttons work. Clicking on any of them makes a "click" sound, but nothing happens. Multiple emails to their Customer Support went unanswered. Decided to buy full version for $6.99 - which is cheaper in the end. Had a problem there too! Completed a puzzle, but it would not let me proceed, no matter what I did. And again - NO response to emails! I really liked the game, too. What a waste of time!
24 people found this review helpful
Clare Hollins
Game was fine until almost the very end...the hint button stopped working and the screen would just turn black everytime I tried to use it. Also nothing on any of the screens/scenes on the map were interactive anymore. Basically can't finish the game and wasted $11. Have taken screen shots and will be requesting a refund. Disappointing as most of this company's games are really good.
4 people found this review helpful
FIVE-BN GAMES
25 January 2022
Hi, sorry to hear about it, let us know more about your problem at support@five-bn.com and attach some screenshots as well, please.
Waiting for your request, have a nice day!