Victor Manuel Cervantes Salido
There's a couple of issues within the teleconference option. One, on my Pixel 4 XL the front facing camera video is on Gray Scale, swapping between front and back cameras doesn't fix it. And two, there's no way to resume the video call intent if you send it to the background, it doesn't show up on the recent apps. I still can talk for a couple of seconds before the conference is killed and the doctor has to call again.
17 people found this review helpful
A Google user
Good service, bad app: you will get annoying notifications promoting the app, which interfere with the need to allow useful notifications from the app. When clicking on these notifications, they disappear and cannot be read (you're taken to the "schedule a service" view). Consequently, I just choose to disable all notifications from this app using the Android OS settings. It's a bit ironic that the assault of notification spam is incompatible with mental health, isn't it?
33 people found this review helpful
Richard De A'Morelli
This app goes from creating a new account to immediately wanting to book a doctor appointment and input a credit card#. No mention of copays, insurance, or how/when/if your health records are obtained. Overall, the app feels more like an old-school magazine subscription service with silly clipart, rather than a high-tech health app. During Live Chat, I was told that a house visit costs $189.06 (their website says $159). A phone consult is $189.06 as well, or "only" $79 if you pay cash. That makes this the priciest telemed app on my list of choices, and it is now off my list. I would have saved time and annoyance skipping this app and looking for telehealth services elsewhere.
25 people found this review helpful