Greenworks tools

Greenworks Development

About this app

The official Greenworks app provides useful tools for connecting and communicating with Greenworks and Greenworks Pro Optimow robotic lawn mowers, ride-on mowers, batteries, and more. The app is packed with useful tools and functions. Overall, you can register products, get digital copies of your owners manuals and much more.

For robotic mowers, the Greenworks app lets you:
• View the installation guide
• Find useful tips for installation
• View and edit mower settings like scheduling, starting points, and security functions
• View mower status, like mowing, charging, and/or error messages
• Communicate commands with the mower like pause, park, and resume
• Get notified of mower errors and security messages (on select models)
• Track mower position (on select models)

For residential ride-on mowers mowers, the Greenworks app lets you:
• View battery charge status for each individual battery
• View mowing data, like duration and area covered.
• View mower status and view how components are performing at any given time
• Track mower position

For Bluetooth batteries, the Greenworks app lets you:
• View the battery status
• Update the battery software
• Secure the battery using the lock and unlock function
• See the last known position of the battery

Ratings and reviews

Doesn't recognize valid email addresses, just throws a generic server error when it THINKS email is wrong (it's NOT invalid, just incompetent programmers I guess). Seems to crash to Android app admin for inexplicable reasons. Hangs on "loading" icon, unresponsive to any taps or the back button when tapping the statistics icon. The utility of this app is not particularly obvious.

Pretty awful CX. The app is clunky and appears dated overall, but the onboarding is just horrendous. Very little instruction for an unintuitive process that includes steps that feel sketchy. It took me multiple tries to realize the email address that looks like spam and kept getting directed to my promotions folder had the link I needed to open. Should be important to a green tech company to offer a modernized experience.

Works good enough. One problem is that the pairing procedure is not explained properly, one needs to switch shortly on and off after turning the security key. I needed to call the local dealer to tell me that. Another thing I miss is notification on successful return to the charging station. Otherwise does what it's supposed to do.

What's new

This version addresses compatibility issues with some Android versions.