Yvonne Emory
The worst charting program out there. I type my notes, click save immediately after, and then come back and the note disappeared entirely. You never know which notes randomly disappear and which ones actually saved. You can't just see all of your notes on one clean page to make sure they're all there. You have to click on every tab, which is time consuming and bulky. You can't review co-workers notes or trends over multiple shifts. I'm about to quit my job because of this terrible charting app.
26 people found this review helpful
Integrated Database Systems, Inc.
08 March 2021
Hello Yvonne, to assist you, it would be helpful to have a little bit more information about what is happening. Have you let your agency know you are having trouble with this? There is a "visit note" tab where you can document in real-time and those notes are viewed by caregivers and office staff. Click the ? symbol in the app to reach us--Team G
A Google user
App closes at random. Sometimes closes when trying to save notes and doesn't save the note when it does close. Very glitchey and location sometimes take long to find your location when Google maps is already locked on to you. I use this app for work and it really makes things more difficult than necessary. I use it as little as possible and contact my employer when I need something. A better version would not only help myself but also my coworkers and employer.
21 people found this review helpful
Integrated Database Systems, Inc.
15 January 2020
Hi Andrew, thank you so much for the feedback. We are very disappointed to hear that you had a less than exceptional experience with the app. We would love to hear more so that we can improve your experience. Would you be open to contacting us? You can reach support at info@homecaresoftware.com.
Thank you!
My name
My company uses this app to monitor my time/tasks at work and I have enjoyed it for several years. Lately, there are a lot of settings that have changed so that it often logs me out and I have to start over. I'm not certain if this is coming from settings my company uses or is at the level of the app itself but it's not as easy to use as it used to be. One example is if you are in the logout section and have to go use another app to calculate mileage, it logs you out.
14 people found this review helpful
Integrated Database Systems, Inc.
13 January 2023
Hello, thank you for the review and valuable feedback! If problems continue, we encourage your agency administrators to reach out to us so we can work together to solve any issues. - Team G