▼If the message “This site cannot be accessed” is displayed after logging in to the app
The error may be resolved by following the steps below.
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
① Open Chrome on your Android smartphone
②Tap the other icons on the top right > “Settings”
③ Tap "Privacy Policy and Security" > "Delete browsing history data"
④ Select “All period”
⑤ Check the "Cookies and site data" checkbox and uncheck all other checkboxes.
⑥ Tap "Delete data" > "Delete"
*If you are logged in to any service using Chrome, you will be logged out as data is deleted.
Please keep your login information handy if necessary.
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
The au Denki app allows you to check your daily electricity bill at any time and helps you save electricity.
You will receive a push notification every time your electricity bill exceeds 5,000 yen, which is useful for understanding the charge and preventing overuse!
Of course, you can also check the billed amount and details on the app.
Get great deals on Ponta points with gachas that can be turned according to your electricity bill!
[Main functions]
■Visualize daily electricity charges and usage
You can check your electricity bill up to the previous day and electricity usage in 30-minute increments.
It helps you understand how you use electricity and helps you save energy.
■au electric gacha
For every 1,000 yen you spend on electricity, you can spin the gacha and win Ponta points.
■Month-end electricity bill forecast
You can check this month's electricity bill forecast every day.
This is useful when you are unsure about how much your electricity bill will be at the end of the month.
*Forecasts are calculated based on your electricity bill and temperature data in your area over the past year.
■Notify you of excessive electricity usage with push notifications
You will receive a push notification every time your electricity bill exceeds 5,000 yen, so you can avoid overusing electricity.
*Notifications are limited to 30,000 yen.
■Billed amount/details
You can check your bill amount and details at any time.
When the amount is confirmed, you will be notified by push notification.
■Share the app with your family
au Denki subscribers can share the app by inviting their family members.
■Supports power saving with electricity bill analysis function
You can find tips for saving energy by looking at the breakdown of each home appliance, comparing it with other households, and comparing it with the latest home appliances.
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
You can try the app even if you don't have a electricity contract!
Install the app and tap "View sample screen".
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
[Notes]
・To use this app, you will need the au ID specified at the time of your au Denki contract.
・This app can be used by customers with au Denki contracts and one family member (*) who has been invited via family sharing.
*To use family sharing, you will need your family's au ID.
- Electricity usage may not be displayed correctly.
・Electricity charges are displayed as approximate amounts.
・Customers who do not have a smart meter installed will not be able to receive some push notifications.
・Depending on the type of smart meter, communication environment, or area where you live, received data may be lost, and the following events may occur.
The actual price is different/Some functions are limited/The update timing is different
・Customers in the Kansai Electric Power area and Chugoku Electric Power area will be able to use the au Denki app functions approximately one month after starting use.
・There is no usage fee for using this app. However, communication charges incurred when downloading and using the service will be borne by the customer.