David
All of a sudden stopped connecting to my printer. I can print from my desktop and laptop over the network but my phone always says "the printer isn't available right now" and has been constantly doing that since December 2023. I can't print from my phone anymore, so I have to either send my documents to my other computers or email them to myself and print from somewhere else. Trash printer plugin. All of the low review scores make sense completel sense though.
233 people found this review helpful
Lexmark International, Inc.
02 April 2024
Thank you for your feedback. We are sorry that this has been your experience. To help identify if the issue is a connection with the printer or plugin issue, please try using the standard Android print plugin. Feel free to contact us at mobileappsfeedback@lexmark.com with details so that we can help. Thank you.
Patrick Leeroy Farrington
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Only worke some times. Most always cant find the printer, then randomly it does. Very frustrating. I got the fastest speed avaipable in Orlando and never issues with signal or communications with amy other app i use for other applications. Just this one. I am an IT tech at my pharmacy and the issue is the app, not my network. Not worth the trouble to work one week than never work again for a month later. With this app not working for my lexmark T652, i had to print from laptop. Dont bother.
290 people found this review helpful
Kelly Kluin
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This is a very easy to use ap. If your having trouble, as I have been for quite a while, please do not blame the ap necessarily, but take a look at your WiFi, Connections and your Printers. It may not seem like the problem is there, but it usually is, otherwise just contact the ap for help rather leaving scathing/bad reviews. 🙂
636 people found this review helpful