Nadia Vandari
Register and activate the account, but can't login no matter what. It's always "Oops! Something is wrong. Please try again later." The email and password is right, it's just the apps that is wrong. What good is an app if I can't login and use it at all? 1 star until the issue is fixed
6 people found this review helpful
LIPPO INSURANCE
28 July 2021
Yth Ibu Nadia,Terimakasih untuk review-nya, mohon informasinya apakah hingga saat ini masih mengalami kendala akses ebenefit? Jika terdapat kendala pelayanan kembali mohon disampaikan detailnya ke alamat email contactcenter@lippoinsurance.com. Salam, LippoInsurance
Irwan Nugraha
- when i am in the chat with the doctor then switch to other apps or my screen turned off, when i go back to the apps it didn't go straight to the previous chat, i must filled in the form again. - if one of the meds are out of stock, i can't choose an alternative store
2 people found this review helpful
Christopher Ganesh
So many bugs, recently I wanted to submit my eye glasses benefit but it keeps saying 'please fill out the form' even though all fields have been filled. It doesn't even tell me which field hasn't filled yet. If my company did not force me to use this insurance, I will never ever to even consider using this insurance.
1 person found this review helpful
LIPPO INSURANCE
04 January 2024
Hello Mr. Christopher Ganesh, we apologize for the inconvenience. Our team will analyze the issues you are experiencing. To help us understand the issue at hand, please send detailed information to the email contactcenter@lippoinsurance.com. Then our customer service will help you
Greetings, LGI