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The apps is user friendly. Easy and straight forward. But right now im facing with 1 issue, i have my kids under my care. Going to the same secondary school but different level.. The issue im facing was, whenever respond required for upcoming activities in school for my daughter, theres a yes or no button to choose.. But for my son, even it shows that respond require, theres nothing for me to press. Can help me to rectify this issue.. Thanks..
Ministry of Education (Singapore)
18 June 2024
Dear User, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our product. Regarding the issue you mentioned, we’d love to assist you further. Please email us at MOE_Parents_Gateway@moe.gov.sg so we can provide personalized support and resolve this promptly.
Stanley Teo
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2024 update: still lousy!!! --- sends notifications by email that new info is provided in app, why not just provide info by email? waste time have to open the app. info in app usually pdf files, not easy to read on phone, have to zoom in and out, scroll left or right to read the pdf, end up I have to download the PDF, transfer to computer to read. this could have been solved in step 1 already. keep the app to simple text info and acknowledgement is ok. please provide mobile friendly web portal
12 people found this review helpful
Ministry of Education (Singapore)
02 May 2024
Dear Stanley, Thank you for your feedback and email to us last week. My colleague has shared with you in detail about the new features that we are rolling out. Do look out for them! Thank you for giving us a chance to address your concern via email and we look forward to more constructive feedback from you to help us improve.
Jack
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2024: After 3 years, still need to use this app to download PDF. Very troublesome. IMO, this is the worst app from gov of sg. 2021: Feature request: Please forward a copy of message to my email. Most of messages are actually messages should be emailed. I have to constantly download a PDF attachment and forward to my email manually.
6 people found this review helpful
Ministry of Education (Singapore)
16 June 2021
Dear Sir/Mdm, thank you for the feedback. We will take this suggestion into consideration in our future releases. Please contact us at moe_parents_gateway@moe.gov.sg should you encounter other issue. Thank you.