Moen Smart Water Network

3,6
415 reviews
10K+
Downloads
Content rating
Everyone
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About this app

With the Moen Smart Water app, your water is at your fingertips, whether you’re at home or on the go. Control and customize every interaction with your water using our Smart Water Network products, like the new Moen Smart Sprinkler Controller.

Moen Smart Sprinkler Controller
• Allows users to achieve and maintain a healthy and green lawn, while offering the opportunity to save water compared to their existing system.
Provides simple, intelligent and affordable control over home irrigation systems.
• Easy, fast installation in under 30 minutes.
• Remote activation and control of outdoor watering routines from anywhere, at any time, through the Moen Smart Water App.
• Features such as independent zone control, scheduling, and weather skip take the guesswork out of lawn care and provide water only when needed—helping to eliminate water waste.
• Mobile alerts keep users informed on sprinkler performance 24/7.
• Controller provides information on actual water usage, as well as potential water savings.
• Accommodates local or temporary watering restrictions to ensure that watering only occurs when not prohibited.
• The only controller with compatible Smart Wireless Soil Sensors (sold separately) for more custom watering routines based precise moisture levels. Moen Smart Wireless Soil Sensors are easy to install and can automatically adjust schedules as needed - just set and forget.

To learn more about the Smart Sprinkler Controller, visit Smart Irrigation | Smart Home | MOEN

Moen Smart Sump Pump Monitor
• The Moen Smart Sump Pump Monitor gives you peace of mind by monitoring your sump pump’s performance through connected, smart technology. With real-time sump pump health checks and 24/7 alerts, your Smart Sump Pump Monitor will alert you about flooding risks before it’s too late.
• The Smart Sump Pump Monitor turns any existing sump pump into a smart sump pump.
• Whether you’re at home or on the go, you can receive immediate notifications via the Moen Smart Water app with automated 24/7 monitoring if your monitor detects a flooding risk. If you’re not near your phone or miss an alert, an optional audible siren will sound.
• If you’re away from home, the monitor will notify you about power or Wi-Fi outages that could disrupt your sump pump, so you know to check it as soon as you get home.
• The included Remote Leak Sensing Disc gives your home another layer of protection by notifying you if it detects water, extreme temperatures or excess humidity near your sump pump.

Moen Smart Faucet
• The Moen Smart Faucet offers convenience, precision and intuitive voice-control technology to help complete tasks in the kitchen.
• You can control your Smart Faucet in four different ways with your voice, the handle, the wave sensor and the app.
• Use either the Google Assistant or Amazon Alexa to issue voice commands and dispense water at precise temperatures and measurements.
• With the Moen Smart Water app, you can create unlimited custom presets for your everyday tasks, track water usage and adjust faucet settings for a personalized experience in the kitchen.
• The Smart Faucet connects to your home’s Wi-Fi network and is part of the Moen Smart Water Network of connected products.
• To learn more about the Smart Faucet, visit www.moen.com/smart-home/smart-faucet

Moen Plus
• Moen Plus offers a world of free benefits, support, and expertise to help you enjoy water even more, and it all comes with being a Moen owner.
• Tap into all the benefits of being a Moen owner by registering your product at register.moen.com
Updated on
21 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3,7
402 reviews
Tracy N
24 September 2024
The latest update is still garbage! The app is poorly developed. Errors in many areas as the graphical display when watering is being used. For example, the actual watering is on Wednesday, but the display shows Thursday! Also long delay (several days) in watering activity updates! Layout and functionality are also poorly designed. GUI is frustrating to navigate and is one of the worst on the market! Do NOT buy any Moen hardware that uses this garbage app!
5 people found this review helpful
Did you find this helpful?
Moen Inc
29 July 2024
Hello Tracy N. We appreciate your post. We're sorry to hear about your experience with the Moen Smart Water app. What you described is not the quality we strive to provide. Our product specialists would be delighted to get more information and assist you. If you haven't already, please contact us directly at smarthome@moen.com or 1-844-633-8356.
C C
02 October 2024
After initial installation, the app worked great with the smart sprinkler controller. A week later, getting an error "can't get schedule". Power cycled device with no change, then reinstalled the controller & now can't save changes to the zones. Can't connect to Alexa or Google. 10/2/24 Update-Called Moen Support yesterday. Kyle was courteous & patient; helped connect the app to my Google Home. Tried to help resolve my sprinkler controller issue w/no success. Waiting for Level 2 to contact me.
Did you find this helpful?
Moen Inc
31 October 2024
Hello C C. Thank you for reaching out to Moen Smart Water Support. Our product specialists are available to help and are committed to resolving any issues you may be experiencing. We appreciate your feedback and the opportunity to assist you. If you need further assistance, please do not hesitate to reach out to us directly.
Ranganadh Muddana
13 October 2024
Very basic functionality and some of them doesn't work! I tested fine tuning the tap it said it is dispensing the water but the tap had not dispensed anything and the test was passed! I am not sure it is really a problem of batteries as it shows <10% health but it doesn't complain about anything!
Did you find this helpful?
Moen Inc
08 November 2024
Hello Ranganadh Muddana. Thanks for your feedback. We're sorry to hear about your experience with the app functionality. We recommend replacing the batteries if <10% so the device operates reliably and optimally. Please feel free to reach out to our support team at smarthome@moen.com or 1-800-289-6636 so we can address any issues directly.

What's new

In addition to bug fixes, this update contains a new confirmation step when opening or closing the valve on your Flo Smart Shutoff. This will help avoid any unintended actions while browsing the app.

App support