Mr. Cooper

3.4
5.78K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay .

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019
Updated on
19 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
5.71K reviews
Brandon Munday
02 September 2024
This app is so frustrating. Why even download it when it just redirects you to a web page to log in every time. And they have a "safety" feature where you can't use a password manager to fill in your user/pwd both. Everything in the app is slow, if it's not completely broken. Used the Payment Calculator by inputting my details, clicked "calculate", and the whole section just disappeared from the page. They tout their great reviews as a lender, but I've had better experiences with everyone else.
2 people found this review helpful
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Mr. Cooper®
03 September 2024
Thank you for bringing this matter to our attention. We value your feedback and look forward to addressing your concerns promptly.You are welcome to call our escalations line at 888-509-2432 at any time. Since it's a small team, we are here Monday - Friday from 8 am to 5 pm CST. If there's something I can assist you with, I'm happy to help.^Kalie
Reggie Wilson
29 June 2024
A Bug has appeared.... After the update, I can no longer toggle between properties. You replied: "Thank you for following up please send the screenshot of what you are experiencing, and I will escalate this matter." There's NO SCREENSHOT for the issue. I have 2 properties. When I hit the drop-down to toggle to my other priority, it does nothing. It just stays on the current property. I have to log out, then log on under the other property address. No screenshot. YOUR TOGGLE FEATURE HAS A BUG!
9 people found this review helpful
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Mr. Cooper®
27 June 2024
Thank you for following up Please send the screenshot of the issue you are experiencing, and I will escalate this matter to our web team.^Kalie
Michael Johnson
19 June 2024
App is poor quality. Already had a late fee that ended up dinging my credit score because the app wouldn't allow me to navigate to figure out that the payment wasn't going through and the company failed to contact in a timely manner to alert. Now I can't log in to check balances because the app is failing to allow login. Done with this app and the company. Avoid.
6 people found this review helpful
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Mr. Cooper®
24 June 2024
Hello Michael, I wanted to follow up and see if you had a chance to contact us at 888.509.2432 regarding the issues you've experienced with our app and its impact on your credit score. Our team is available Monday through Friday, from 8 AM to 5 PM CST, and they are prepared to provide the assistance you need. LaQuinte Proby Community Manager

What's new

We're always working to improve the Mr. Cooper app for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Manage Notifications
• Minor bug fixes and improvements