NoFace
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There is a bug when you click to buy a package it says there is an error but you actually succeed in buying it. So if you click it again when you have enough balance on your card, you will buy the package twice. This happen quite a few times since I started using this app. Fix it or let us refund the package that we don't need.
3 people found this review helpful
jonline internet
Horrible, login issues, does not save login. Package deals change and price increases are monthly, almost double the price since i purchased the modem only 2 months ago. AVOID orbit, get starlink instead. Starlink is better, cheaper, faster, has better app and unlimited internet for less money!
18 people found this review helpful
Naufal Naufal
It's weird. It was fine at first, but after a few months, the app became inconsistent. The quota page is blank, there are two updates needed. The in-app updates took me 1 week to complete... I ended up uninstalling and downloaded it again. Though the Quota page is now Ok. There's no section for main Quota, only a bunch of Zoom and WorldCup package under 10GB. What is going on... now I can't even buy my main Quota. Your UX and Software team are not align.
21 people found this review helpful
Telekomunikasi Selular
07 November 2022
Dear, Naufal. Sorry for the inconvenience experienced. Please inform the details of the problem via direct message Instagram @myorbitid, email at cs@myorbit.id or Chat Whatsapp 628111776706. Stay safe and healthy always. -Orbit Team