Squirrel Le Y
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Will not upload documents for printing. Biggest issue is the uploading documents to print. It will not upload anything. Would always get stuck on the green bar saying to wait while it converted files to pdf. 30 minutes of waiting while it 'converted' my 3 page file, nada. Took me all of 10 seconds to do it myself, proceeded to upload file as pdf, and the green bar is still stuck. Gave up after an hour. Uninstalling and will use a different company for printing services. *Edit* Website Also Bad
14 people found this review helpful
Office Depot LLC.
15 February 2021
Hi Customer, Sorry for the inconvenience. Please update to the latest version of the app and let us know if you are still facing the issue. We will be glad to assist you. Thanks!
Jenifer Lash
This app is entirely glitchy. I would have to completely close the app while I was ordering because it would sit and spin. I finally got my stuff ordered but did not receive an email confirmation. When I went to curbside pickup, there was no way to contact the store and I couldn't get my order to open on the app. Fortunately a nice store employee saw me and came outside to help me. I've ordered online through a browser and it was so easy. And yes, the app is up to date. Glitchy!!
21 people found this review helpful
Office Depot LLC.
22 February 2021
We'll look into this issue for you. Please send us a note at mobileappsfeedback@officedepot.com so that we can follow up.
Andrew Baacke
"undefined, Store #undefined" I don't think they test their own app. The store gets unselected every time the app is launched, but still tries to show by printing undefined for every piece of data. Half the ads on the main screen open to an error modal and blank page. Sometimes none of the photos on any product load and instead show photo not available. It feels like they almost finished the app and just said "good enough". Some things sometimes work, so 2 stars.
5 people found this review helpful
Office Depot LLC.
28 December 2022
Hi, we are sorry that you're having issues with the app. Can you write to us at mobileappsfeedback@officedepot.com. 'Store Undefined' pops up when the device is not connected to the network. Could you please verify this again by and let us know if you are still facing the issue. We will investigate immediately & solve the issue.