Piada

The Piada Group, LLC

About this app

Get a fork full of Piada Rewards! Download and sign up today to earn perks with every bite.

The New Piada Rewards
Earn 10 points per $1 spent on every order placed in-store or online. You can spend those points on delicious perks in the reward store. Did we mention you get a free Piada Stick when you sign up for Piada Rewards? Well, we just did.

Order Your Way
However you enjoy Piada, whether it’s skipping the line to our Grab ‘n Go shelves, delivery, curbside pick-up, or going through the drive-thru, we have you covered. Plus, you can save orders to your favorites and reorder them with just a few taps.

Scan to Earn
Open your app and scan your loyalty barcode to earn points on every order in-store. You’re automatically earning points when you order online if you’re signed into your rewards account. Yes, it’s really that easy.

Rewarding Yourself
You can browse all your available rewards and choose which ones you want to use, then apply it to your order online or scan your loyalty barcode in-store to redeem them.

Gift Cards
Add a gift card to your app wallet to use at checkout or in-store. Easily check the balance of your card in your wallet or add all those Piada gift cards your family and friends gifted you for your birthday.

Give Back
For Guests who opt-in to Piada Gives, 1% of every purchase will go directly to a charity or non-profit foundation that directly supports one of our core causes: Cancer Research, Education Eliminating Food Insecurity, and Social Equality.

Feedback
We are always trying to be better.
Find us on Instagram (@PiadaItalianStreetFood), Facebook (facebook.com/PiadaItalianStreetFood), Twitter (@MyPiada). Provide feedback at http://mypiada.com/feedback.

Online Tracking Opt Out Guide: https://mypiada.com/privacy-policy

Ratings and reviews

The food's great. The app feels great. But in reality it has some huge flaws. One of which is that your "saved orders" can only be ordered at the place you first ordered that dish. You can change your order location and try to reorder that dish. Everything will go as planned, until you realize after you've waited at the restaurant for a while, that when you selected a saved order, the app switched you back to the original restaurant location with no notification or heads up. Infuriating.

I downloaded the app after being told by the restaurant staff in my neighborhood that I could get a $5 credit for my first purchase after registering. The app did not work. The discount was not applied nor was the purchase counted towards my despite scanning the rewards barcode on the app several times. Poor execution. I feel short changed. Great food, poor implementation if what was an excellent opportunity to enhance the customer experience and promote the brand. Service recovery? lets see.

Jfc. How many sales do you lose because the pickup time can't be updated? I was placing an order and was nearly done. Got distracted by texting with a family member for a few minutes. When I came back, the app said something like time needed to be updated since it couldn't be completed that soon. So I tried switching the time and it kept defaulting back to 11:45am and saying it needed changed. I was able to switch am to pm to try and make it 12pm but then I only had the option for 945pm. Jfc.

What's new

The new Piada Rewards is here and better than before. Get 10 points per $1 on every order placed in-store or online. Redeem your hard-eaten points for exclusive items in the reward store and climb the tiers to unlock even more delicious perks.