Mi Orange

Orange Spain

About this app

Official and free application for Orange customers, individuals and companies with up to 5 lines, with which you can manage all your Orange services from your mobile.

Advantages of using the My Orange app:
• Orange Assistant. If at any time you need the help of one of our agents, chat with them through the Orange Assistant, they will offer you a 24/7 solution.
• Clear and accessible invoices. View all the details of your invoice, download it in PDF or send it by email, compare with other months, change the billing cycle or your checking account. If you are self-employed, we provide you with quarterly VAT invoices.
• Line Management. Check the details of your rate, the services contracted for each line and modify them if you wish.
• Check your consumption. Check the minutes and megabytes consumed in each of the lines of your contract, consult the details of your calls or the additional consumption to your rate, etc.
• Track your order. Follow the provision status of your fiber, the delivery of your new smartphone, etc.
• Set up your Livebox router. Manage your Wi-Fi and configure your Livebox router and connected devices.
• Access to #Serde Orange, your Orange loyalty program. Just for being a customer, benefit from prizes, advantages and exclusive discounts.
• Enjoy the Entertainment Center. Access and activate the entire offer of Soccer, movies, series and gaming. Activate Dazn, Amazon and Netflix.
• Renew and Hire. Renew your mobiles, get accessories and hire everything you need to complete your rate.
• If you are Prepaid, recharge your card and check your balance.
• Your contract. Check the details of your contract, access your personal details and sales receipts.
• Orange stores. Make an appointment at one of our stores or locate the nearest store.

Ratings and reviews

Bad UI/UX. Annoying marketing SMS with no way to stop them. No features of viewing past recharges or getting receipts. The plan is for ~25 days. So i never know when they're going to charge me for next month. Be smart and make it 30/31 days plan so that folks are well aware. Should have gone for Vodafone!

I had to create a new Google account, add a friend's Spanish visa card and remove it again just to set the account location to Spain only to be able to install this app. That is just ridiculous. Now I can't find any data packages. No matter how hard I try I just can't buy a package. And packages I do find seem not to be prepaid and require a new sim card. Why are you making it so complicated to use 4g/5g? @developer: I bought a Spanish sim card in Spain. Blocking the app makes no sense.

Seems like a very comprehensive app, unfortunately it's all in Spanish. Considering Orange is a global telecom provider, with the app available, I'm assuming in other languages depending on the country, why not provide the option of selecting a language (like some smaller telecom providers, Hits for example). As the text in the app cannot be cut and pasted into a translator, I am unable to make use of this app :(

What's new

Con esta nueva versión podrás enviarnos imágenes y documentos en las conversaciones que realices con nuestro Asistente Orange, con el que podrás contar para consultarle cualquier duda que quieras plantearnos en horario 24/7.