My HKT

Hong Kong Telecommunications (HKT) Ltd

About this app

Register a “My HKT” account and manage your NETVIGATOR / LiKE1OO, Home Phone / eye / IDD 0060, Now TV, 1O1O, csl and Club Sim services with HKT / PCCW through a single login.



Main Features:

- View up to the last three bills
- Update your billing information
- Check your service plan particulars
- Test your line status and reboot your broadband modem and Now TV set-top box
- Check your appointment particulars
- Update your registered contact information for our service(s)
- Look for the address and contact information of our shops and customer service centres

One login account will allow you to access both “My HKT” App and “My HKT” website (https://cs.hkt.com). If you have already got a login account for the website, please login to “My HKT” App using your existing Login ID and Password.
Internet access is required.



User may be required to pay relevant charges for Internet access.

Ratings and reviews

It's 2024. You can't pay your bill using a credit card. Or Octopus card. It's not convenient at all. They promote this app so much in every email, I don't get it.

Bad app. Doesn't indicate my contract termination date. It shows the discount effective date (which is longer than my contract. Why?). Doesn't have a complain/feedback option either. The CS reps didn't call me until my contract has already terminated, and termination requires months' advanced notice, despite I already emailed their sales team. Also doesn't allow cancellation online or by phone, must do so in person. A series of cheap tactics to stop me from switching.

The registration is buggy and poorly designed. Ask me to fill in phone number twice, always prompts for hkid number format

What's new

-Bug fix for enhancing user experience