Denise
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HORRIBLE app!!! (Don't believe ANY good review.) I only have it because the place I live requires it, in order to get into some of the facilities. It's super slow to open, no matter what kind of phone I have. A lot of the time I have to close it and then reopen it to get it to finally work. When it does work, it blinks red a lot, then does one quick little green blink. It's super easy to miss. Bottom line, if you HATE people, this is the app to force them to use.
2 people found this review helpful
Noel B
This app is absolutely garbage. Slow, clunky and ugly. But worse... It doesnt work. To add insult to injury, the app rarely works at all. Once I switch apps on my phone or close this app after use, it will not work again and reinstallation. Even with a fresh install it doesn't always work.
1 person found this review helpful
Prempoint Inc.
26 February 2023
Noel, we are sorry you are having a bad experience. Please be patient as we upgrade our app experience in 2023.
N Bender
Terrible connection issues terrible user friendliness. Every time I open the app after the first login it says no network connection. I have to restart my phone and then I can use it once again before it says no network connection. Sometimes I log in and it says I have no entry points assigned to me so I have to uninstall and reinstall the goddamn app again. This is complete garbage.
2 people found this review helpful
Prempoint Inc.
26 February 2023
N Bender, we are working on the slow connection time to the Schlage lock. We are making it a priority to address this with new firmware releases from Schlage. Please be patient as we upgrade our app experience in 2023.